Chatbots for Insurance: A Comprehensive Guide They can respond to customers’ needs based on demographics and interaction histories, allowing for a highly engaging customer experience too. The same is true if you have inaccurate coverage or terms that can then lead to a legal situation due to misled clients. Integrating AI-driven insurance chatbots that rely on verified information saves you many headaches down the road. You can foun additiona information about ai customer service and artificial intelligence and NLP. AI […]